Skip to main content

How can I remove a payment method from my account?

It is not possible to remove your only payment method from an account, but if you have more than one payment method on file, you can remove one and keep the other(s). Visit the billing settings to add or remove a payment method.

Most Mapbox services include a free tier of services available to all accounts during each billing period. It's important to be aware of the limitations of our free tier services, as the number of requests, elements, users, sessions, or other units included in the free tier varies by Mapbox product.

To prevent account deactivation and to keep payments prompt, a valid payment method must be on file for each Mapbox account at all times. The payment method on file will be automatically charged when the Upcoming invoice is finalized based on that period of service usage.

Note that if an account does not have a payment method on file, Mapbox will not be able to verify account ownership. In this case, the only next step will be to create a new Mapbox account and add access tokens from your new account into your map implementations.

Was this page helpful?